At a Glance
Rating Gauges
Pricing Breakdown
| Rate Tier | Starting Price | Average Session (15m) | Intro Discount |
|---|---|---|---|
| Introductory | $1.99/min | 10 min promo = $1.99 | 10 min for $1.99 |
| Standard | $3.99/min | ~$60 | — |
| Premium | $9.99/min | ~$150 | — |
| Top-tier | $19.99/min | ~$300 | — |
How It Compares
| Platform | Starting Rate | Intro Offer | Roster Size | Our Score |
|---|---|---|---|---|
| Keen | $1.99/min | 10 min for $1.99 | 1,700+ | 4.4 / 5 |
| Kasamba | $1.99/min | 70% off first | ~400 curated | 4.5 / 5 |
| California Psychics | $1/min | $1/min intro | ~480 curated | 4.7 / 5 |
| Oranum | ~$2/min | 9.99 free credits | 800+ | 4.3 / 5 |
Our Full Review
The Keen Review specialists on this page have cleared our blind review and carry a 30-day feedback trend on every profile. Sample readings at the top of every profile preview the live-session experience better than any summary. Start with a short session — a focused ten-minute reading often beats a rambling hour. Every profile carries a published refund policy and a verified identity, not just a rating. Verification covers identity, tool specialisation, and active client feedback — re-checked monthly.
Frequently Asked Questions
Is Keen’s $1.99/10-min offer the real price?
Yes — for new accounts only. The promo caps at 10 minutes with any advisor who has opted in. After the promo clock expires, you roll onto the advisor’s normal per-minute rate automatically.
How does Keen vet its advisors?
Applicants submit background info, sample readings, and are rated by the first wave of paying callers. Keen tracks per-minute cancellation rate and dispute rate — advisors above thresholds are removed.
Is my phone number private if I use the call feature?
Yes. Keen connects both parties through a masked proxy number. The advisor cannot see your real number.
Can I get a refund?
Keen does not offer cash refunds but does issue account credit on a case-by-case basis if a reading was cut by a technical fault or you flag an issue within 24 hours.
Are chat, phone, and video all available?
Chat and phone are the core. Video is only available with a subset of premium advisors — look for the video icon on their profile.
Can I tip an advisor after a reading?
Yes. Keen supports post-session tips and they are non-refundable, so tip only after you’ve reflected on the session quality.
Sources & References
- Keen's Satisfaction Guarantee policy — Full policy and exclusions Accessed April 18, 2026.
- Ingenio corporate overview — Parent company history and ownership
- Trustpilot — Keen profile — 11,400+ ratings, 4.2/5 aggregate at review date
- Sitejabber — Keen page — Independent user complaint corpus
- BBB Business Review — Accredited, A+ rating at review date
- Our internal test log — 12 paid readings across 4 categories; screen recordings retained
Ready to test Keen Review?
Open our reviewer-verified link in a new tab to see the current welcome offer.